Last updated: November 12, 2024
1. Information We Collect
We collect information you provide directly to us, including your name, contact details, medical history, and any preferences shared during consultation or booking.
2. How We Use Your Information
- To schedule and provide your treatments
- To communicate about appointments and care
- To improve our services and patient experience
- To comply with regulatory requirements (HIPAA, etc.)
3. Sharing of Information
We never sell your personal information. Limited sharing occurs only with: (a) our clinical team for care delivery, (b) trusted third-party processors under strict confidentiality, and (c) when legally required.
4. Data Security
We maintain HIPAA-compliant safeguards including encryption at rest and in transit, access controls, and regular security audits.
5. Your Rights
You may request access to, correction of, or deletion of your information at any time by contacting our privacy officer.
6. Contact Us
For privacy-related questions, please email privacy@lumiereclinic.com.